10.00am – Conference starts
Featuring the below speakers, with more to be confirmed shortly
How technology is transforming the casual dining experience
Richard Whitehouse, head of digital transformation at Mitchells & Butlers, will discuss staying ahead in the digital age, knowing which technologies to back, and personalising experiences across multiple brands.
[PANEL] P0S integration with best in class solutions: the opportunity and the challenge
Bebe Oladipo, head of IT, Azzurri Group
Helen Winnett, head of IT, Casual Dining Group
James Newman, marketing director, Gusto
[PANEL] Modern marketing, from start-up to established: speaking to consumers through digital channels
Eve Bugler, founder of crowdfund backed kebab restaurant concept Bababoom
JP Then, co-founder of artisan doughnut brand Crosstown and B2C delivery platform Slerp
Ordering and payment
In-restaurant payment and ordering apps have so far yet to reach a tipping point, with lagging consumer take-up just one of the obstacles. Could this be about to change with an industry-wide, open-access solution? In a Hostech exclusive, Strahan Wilson, chief financial officer of Cote Restaurants, shares more.
Pizza Hut is adding data-driven optimisation to enhance the way it cooks pizzas and delivers them using an IT system called Dragontail. Neil Manhas, UK general manager, will discuss the rollout.
Burger King says its aim is to ensure its tech solutions are ‘customer-focussed, not just innovations for their own sake’. Tim Love, senior digital marketing manager, takes us through its digital journey so far.
ETM Group has pioneered a premium spectator sport experience at its venues, using WiFi and social media to target fans of different nationalities to boost the in-house atmosphere. Marketing director Sam Bourke will talk through how the group profiles and segments consumers to tailor its offering and drive repeat visits across its estate.
More speakers to be confirmed shortly.