The next Hostech conference will take place in January 2021 in London. To be the first to hear about our 2021 programme, please register your interest by sending an email to firstname.lastname@example.org.
From 09.30 | Arrivals & registration
10:00 – 10:05 | Welcome from Finn Scott-Delany, Deputy Editor of MCA
10:05 – 10:25 | Ordering and payment
In-restaurant payment and ordering apps have so far yet to reach a tipping point, with lagging consumer take-up just one of the obstacles. Could this be about to change with an industry-wide, open-access solution? In a Hostech exclusive, Strahan Wilson, chief financial officer of Côte Restaurants, shares more.
10:30 – 10:55 | PANEL – P0S integration with best in class solutions: the opportunity and the challenge
Bebe Oladipo, head of IT, Azzurri Group
Helen Winnett, head of IT, Casual Dining Group
James Newman, marketing director, Gusto Italian
11:00 – 11:20 | PANEL – Self-ordering and personalisation Q&A
Paul Hopper, founder, Hop Vietnamese
Maurice Abboudi, executive director of K10 Restaurants
Nick Popovici, chief executive officer of Vita Mojo
11:20 – 11:45 | Coffee Break
11:45 – 12:15 | PANEL – The technology of delivery: smart kitchens, virtual brands and data
Julieta Suarez Ruiz de Huidobro, head of ecommerce, Byron
Jerome Laredo, chief revenue officer of Deliverect
Justin Landsberger, director of global business development at Deliveroo
Phil Peters, UK managing director of Kitopi
12:20 – 12:40 | How technology is transforming the casual dining experience
Richard Whitehouse, Group head of digital transformation at Mitchells & Butlers, will discuss staying ahead in the digital age, knowing which technologies to back, and personalising experiences across multiple brands.