Agenda

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From 9.00am – Arrivals & registration

10.00am – Conference starts

Featuring the below speakers, with more to be confirmed shortly

NEWLY ANNOUNCED:
How technology is transforming the casual dining experience

Mitchells & ButlersRichard Whitehouse, head of digital transformation at Mitchells & Butlers, will discuss staying ahead in the digital age, knowing which technologies to back, and personalising experiences across multiple brands.

[PANEL] P0S integration with best in class solutions: the opportunity and the challenge

Azzurri GroupBebe Oladipo, head of IT, Azzurri Group

Casual Dining GroupHelen Winnett, head of IT, Casual Dining Group

Gusto ItalianJames Newman, marketing director, Gusto

[PANEL] Modern marketing, from start-up to established: speaking to consumers through digital channels

BabaBoomEve Bugler, founder of crowdfund backed kebab restaurant concept Bababoom

Crosstown DoughnutsJP Then, co-founder of artisan doughnut brand Crosstown and B2C delivery platform Slerp

Ordering and payment

Cote RestaurantsIn-restaurant payment and ordering apps have so far yet to reach a tipping point, with lagging consumer take-up just one of the obstacles. Could this be about to change with an industry-wide, open-access solution? In a Hostech exclusive, Strahan Wilson, chief financial officer of Cote Restaurants, shares more.

Data-driven optimisation

Pizza HutPizza Hut is adding data-driven optimisation to enhance the way it cooks pizzas and delivers them using an IT system called Dragontail. Neil Manhas, UK general manager, will discuss the rollout.

Customer-first

Burger KingBurger King says its aim is to ensure its tech solutions are ‘customer-focussed, not just innovations for their own sake’. Tim Love, senior digital marketing manager, takes us through its digital journey so far.

In-venue experience

ETM GroupETM Group has pioneered a premium spectator sport experience at its venues, using WiFi and social media to target fans of different nationalities to boost the in-house atmosphere. Marketing director Sam Bourke will talk through how the group profiles and segments consumers to tailor its offering and drive repeat visits across its estate.

From approx. 4.30pm – Close & networking drinks

More speakers to be confirmed shortly.

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