Hostech will return on 30 January 2019. To be the first to hear about our 2019 programme, please register your interest by emailing Ubaidah.Abowath@mca‑insight.com.
Stefan Chomka, Editor, Restaurant
10.05 – 10.25
Célia Pronto, Chief Digital Officer, Casual Dining Group (Cafe Rouge, Bella Italia, Las Iguanas)
Célia will set the scene for the day and provides insight into the challenges and opportunities she has encountered bringing established brands into the digital age.
10.25 – 10.45
Chris Dunning, Founder and CEO, Tech Quarters
Chris will help delegates by taking the fear out of GDPR. Set to come into force next May, Chris will discuss what this significant piece of legislation is and how it could have a huge impact your business.
10.45 – 11.05
Yousaf and Andrew discuss how Data Therapy has built EAT’s delivery capabilities and how tech is playing a significant role in the growth of national food-to-go chain.
11.05 – 11.30 Coffee Break
11.30 – 11.50
Alison Vasey, Head of Service transition, Mitchells & Butlers (M&B)
Alison talks about how the operator of c1,800 sites, under brands including All Bar One, Harvester, Miller & Carter and Toby Carvery, underwent a three-year digital transformational from back of house to front of house to improve its consumer engagement and what findings that revealed.
11.50 – 12.10
Tom Johnson, Director, Trajectory Partnership
According to PWC’s report earlier this year, 30% of jobs in the UK will be at risk of automation by 2030. Who is safe from the unstoppable rise of the machines? Tom will look to ask this question with a focus on automation: looking past the myths and misconceptions.
12.10 – 12.30
Andrew Stones, Chief Operating Officer at Be At One
Andrew will show how the award-winning cocktail bar chain is using data to build profiles of its growing consumer base, including trialling face recognition technology, to increase loyalty and sales.
12.30 – 1.30 Lunch
1.30 – 1.50
Jodie Rodgers, Partner Technology Strategist, Microsoft.
Jodie will focus around the value in analytics; highlighting how the global technology firm is creating insights out of data that enables action. At the same time, she will show how businesses can become truly data driven.
1.50 – 2.10
Tom Weaver, CEO, Flyt, Flypay
State of the Consumer
A decade after the launch of the iPhone, consumer technology habits are starting to evolve at an exponential pace. Tom Weaver looks at what we know of shifting adoption curves, what we can predict about the next two years, and the impact on operators own digital strategies.
2.10 – 2.30
Doug Wooten, Head of IT, Azzurri Group (Zizzi, ASK Italian, Coco di Mama, Radio Alice)
Doug discusses how the c300-strong company has overcome the complexities of incorporating tech across a multi-site, multi-concept business from established casual-dining brand to fledgling fast-casual and food-to-go concepts.
2.30 – 3.10
Panel session: Dealing with data deluge
Leading operators (big and small) discuss the next stage of the data journey – the challenges and opportunities – and how they hope technology will shape their businesses for the better in terms of consumer engagement; staff recruitment, training and retention and cost efficiencies.
3.10: Closing remarks: Stefan Chomka, Editor, Restaurant
3.15: Networking, drinks reception